Privacy Policy

Introduction

Welcome to AV Food Factory (“we,” “our,” or “us”). At AV Food Factory, accessible at www.avfoodfactory.com, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our catering services in Lucknow.

Information We Collect

• Personal Information: Name, email address, phone number, billing and delivery address, and event details.
• Order Information: Food preferences, menu selections, dietary requirements, and booking details.
• Technical Information: IP address, browser type, and cookies to improve user experience.

How We Use Your Information

• To process and deliver catering orders efficiently.
• To communicate with you regarding bookings, changes, or updates.
• To provide customer support and address inquiries.
• To improve our website, menu options, and overall service experience.
• To comply with legal obligations and prevent fraudulent activities.

Sharing of Information

We do not sell or rent your personal data to third parties. We may share information with:

• Service Providers: Trusted vendors helping us with deliveries, payments, or IT support.
• Legal Authorities: When required by law or to protect our rights and safety.

Cookies & Tracking

Our website may use cookies to enhance your browsing experience, analyze traffic, and personalize services. You can disable cookies in your browser settings, but some features may not function properly without them.

Data Security

We implement industry-standard security measures to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to your personal information.
• Request correction or deletion of your data.
• Opt out of promotional communications at any time.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review it periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: